- We offer a no quibble 30 day money back guarantee for all goods shipped correctly that are not required.
- For items which are faulty on receipt, you must notify us within 14 days by e-mail, or using the contact us form.
- If a wrong item is received, the item must be returned to us within 7 days of receipt and we will send the correct item and also refund the minimal postage charges that are required to return the parcel to us.
It is the buyers responsibility to ensure items arrive back to us safely and securely.
EXTENDED CHRISTMAS RETURNS
Items purchased online as gifts from Thursday 15th October 2017 can be returned up until Sunday 31st January 2018, providing goods are in unused condition or are faulty upon opening and using.
NOTE: When returning an item please put a note with the fault or the reason for return and your Order ID and telephone number to ensure your return is handled as quickly as possible.
Before returning an item please contact us, using the contact form in order so that we can instruct on how and where return is to be sent.